Privacy Policy

When you browse or shop with us, we collect information such as your name, email, phone number, shipping and billing addresses, order history, and any wishlist or account preferences you set. We also automatically collect basic technical data — device and browser type, IP address, and pages you visit — to keep the site running smoothly and secure.

We never store your complete card number, CVV, UPI PIN or net banking password on our servers. Payments are handled by trusted, PCI-compliant payment gateways.

• Processing and delivering your orders
• Managing your account and order history
• Customer support and resolving disputes
• Improving our site, products, and shopping experience
• Fraud prevention and security
• Sending order updates, and — only with your consent — marketing emails and offers

We use cookies to keep your cart and preferences saved between visits, understand how the site is used, and show you relevant content. You can control or disable cookies through your browser settings, though some parts of the site may not work as smoothly without them.

We share data only with the services that help us run the store — our hosting and e-commerce platform, payment gateways, courier and logistics partners, and email/SMS providers for order updates. We do not sell or rent your personal information to third parties.

You can request access to, correction of, or deletion of your personal data at any time, and withdraw consent for marketing communications whenever you like. Write to us using the contact details below — we may ask for a few details to verify it's really you before making changes.

For any privacy-related questions or requests, reach out to our team at hello@kanhacollection.com.