Refund & Exchange Policy

We offer easy exchanges within 7 days of delivery. If the fit or size isn't quite right, you can request an exchange from your account under Orders, or by writing to hello@kanhacollection.com.

• Item must be unused, unwashed and unworn
• Original tags and packaging must be intact
• Request raised within 7 days of the delivery date
• One exchange per item

Items marked “Sale” and made-to-measure or customised pieces are final sale and not eligible for exchange, unless the item arrives damaged or defective.

1. Go to Orders in your account, or email us with your order number within 7 days of delivery
2. Pack the item back with all original tags and packaging
3. We'll arrange a reverse pickup where serviceable, or share self-ship instructions
4. Once the item passes quality check, we'll process your exchange or refund within 5-7 business days

Refunds for prepaid orders are credited back to the original payment method. For COD orders, refunds are issued as bank transfer, UPI, or store credit — whichever you prefer. Refunds are processed within 5-7 business days of the returned item passing quality check, though your bank may take a few additional days to reflect it.

Orders can be cancelled free of charge within 24 hours of being placed, provided they haven't already been packed or shipped. See our Shipping Policy for details.

Write to hello@kanhacollection.com or call +91 12345 67890, Monday-Saturday, 10 AM-6 PM, and we'll sort it out.